Audio Data QA – Transcription & Policy Review

We're looking for detail-oriented reviewers to quality-check pre-recorded customer service conversations for an AI data project. You'll correct and validate transcripts, check that the agent in each conversation followed the required policy rules, and decide whether each item is ready for delivery or should be flagged for further review. This is part-time, remote work. Success looks like consistently accurate transcripts, reliable policy checks, and clear escalation of anything questionable. Open worldwide, except applicants located in Africa or in sanctioned countries (Cuba, Iran, North Korea, Syria).

Role details

• Domain: Voice Data
• Rate: 10.00 (USD)
• Required expertise: Audio transcription, Quality assurance, English
• Location: Fully remote

Responsibilities

• Review pre-recorded customer service conversations
• Correct and validate transcripts against the audio
• Check that agents followed the required policy rules
• Mark each item as ready for delivery or flag it for further review
• Write clear notes on anything questionable

Requirements

• Fluent English (C1–C2): you can follow a normal conversation in audio and write clean, accurate corrections
• Experience in AI data training or AI data preparation workflows
• Hands-on experience with audio transcription, annotation, or transcript correction
• Able to apply policy rules consistently and document or flag issues clearly
• Quality assurance or quality control experience (preferred)
• Able to commit to and reliably meet an agreed part-time schedule

Benefits

• Fully remote, part-time
• Independent contractor
• Onboarding provided

Pasiflora AI is an expert network that contracts specialists to review, annotate and validate AI training data in their own field. Screening steps, task volume, time commitment and payment terms are shown on the Pasiflora application page — apply on pasifloraai.com.