Customer Service Agent – U.S. Accent Required

We are seeking experienced Customer Service Agents to take part in realistic, human-enacted customer service conversations for an AI data project. You will handle simulated support calls, resolve issues and communicate professionally, creating high-quality audio used to train speech-based AI. About 15 hours per week, roughly 170 openings. Remote, independent contractor. Hours are estimates and not guaranteed. Participants may not be based in: China, South Korea, EU, UK, Iceland, Liechtenstein, Norway, Switzerland, Kenya, Indonesia, Philippines, Bangladesh, Nor the following US States: Illinois, Tennessee, California, New York, Washington, Montana, Texas, Colorado. Applying includes a 60-second on-camera script read. Approved applicants join an onboarding bootcamp before role placement.

Role details

• Domain: Voice Data
• Rate: 15.00 (USD)
• Required expertise: Voice, Customer service, U.S. English
• Location: Fully remote

Responsibilities

• Take part in realistic simulated customer service conversations
• Respond naturally to customer questions, concerns and requests
• Resolve issues following assigned scenarios and workflows
• Record clear audio on the designated platform
• Meet your agreed availability and flag schedule changes early

Requirements

• Previous customer service experience
• Strong communication, problem-solving and issue resolution skills
• Native-level English fluency with a clear U.S. accent
• A computer, reliable internet, a headset or USB microphone, and a quiet place to record
• Able to commit about 15 hours per week

Benefits

• Fully remote, flexible hours
• Independent contractor
• Onboarding bootcamp provided

Pasiflora AI is an expert network that contracts specialists to review, annotate and validate AI training data in their own field. Screening steps, task volume, time commitment and payment terms are shown on the Pasiflora application page — apply on pasifloraai.com.