Travel Administrator – Passenger Cruise Operations

Travel Administrator – Passenger Cruise Operations

Role Overview

We are looking for a highly organised and detail-oriented Travel Administrator to support the end-to-end travel and movement arrangements for personnel working within passenger cruise liner operations.

The preferred candidate will have prior experience working with a passenger cruise liner, cruise company, maritime/crew travel operation, or cruise recruitment/deployment environment, with hands-on experience managing flight bookings, travel itineraries, documentation and international travel arrangements.

Candidates from airline reservations, travel management companies, travel agencies or corporate travel operations may also be considered, provided they have strong experience handling international travel and are comfortable supporting cruise-related travel requirements.

Key Responsibilities

• Coordinate and manage domestic and international travel arrangements for cruise personnel.
• Arrange flight bookings for crew and other travel-ready personnel travelling to and from cruise vessels, ports and designated joining locations.
• Make and manage flight reservations, including changes, cancellations, rebookings and schedule adjustments.
• Prepare, review and maintain accurate travel itineraries and booking details.
• Coordinate travel arrangements in line with joining dates, vessel schedules and operational requirements.
• Review and support requirements related to visas, passports and other travel documentation.
• Ensure travellers have the necessary documentation before departure and vessel joining.
• Coordinate with crew, airlines, travel agencies, cruise operations teams and other relevant stakeholders.
• Monitor changes to travel schedules and communicate updates promptly to travellers and internal teams.
• Maintain accurate records of bookings, itineraries, documentation and travel-related communications.
• Work with travel reservation and management systems and learn internal platforms such as Sabre GDS and MAPS.
• Support urgent and last-minute travel arrangements when required.

Preferred Experience

Strong preference will be given to candidates with experience in:

• Passenger Cruise Liners / Cruise Companies
• Cruise Crew Travel Operations
• Cruise Crew Deployment or Repatriation
• Maritime Crew Travel
• Cruise Recruitment & Deployment
• Port-to-vessel travel coordination
• Crew flight booking and international travel management

Candidates with experience in the following may also be considered:

• Airline Reservations / Ticketing
• Travel Management Companies (TMCs)
• Travel Agencies / Travel Consultancies
• Corporate Travel
• International Travel Operations
• Airline or Crew Travel Operations

Required Skills

• Hands-on experience with flight reservations and travel bookings.
• Experience managing international travel itineraries.
• Understanding of visa requirements, passports and travel documentation.
• Good knowledge of international geography, airports and travel routes.
• Strong attention to detail and accuracy.
• Excellent coordination and communication skills.
• Ability to manage multiple travel arrangements and changing schedules.
• Ability to work under time-sensitive and deadline-driven conditions.
• Willingness and ability to quickly learn new travel management and reservation systems.

Preferred Skills

• Hands-on experience with Sabre GDS.
• Experience with MAPS or similar travel management systems.
• Previous experience in passenger cruise liner or maritime crew operations.
• Experience handling crew flights to/from international ports or vessel joining locations.
• Experience managing last-minute travel changes and emergency rebookings.
• Familiarity with cruise vessel schedules, crew joining requirements and international crew movement.

Ideal Candidate Profile

The ideal candidate will preferably have hands-on experience with a passenger cruise liner, particularly in crew travel, deployment, travel administration or related operations.

Candidates should be comfortable coordinating international flight bookings, managing itinerary changes, checking travel documentation and working with multiple stakeholders to ensure personnel reach their designated port or vessel joining location on time.

Experience with Sabre GDS, MAPS or similar travel reservation systems will be an added advantage.