Expert Opportunity - Customer Success Manager (Enterprise)
- Pay
- $70/hr
- Location
- Worldwide
- Type
- Contract
- Posted
- Jul 11, 2026
- Languages
- English
- Who can apply
- Not available in Afghanistan, Andorra, Armenia, Azerbaijan, Bahamas, Barbados, Belarus, Belize, Bhutan, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, China, Comoros, Republic of the Congo, Cuba, Dr Congo, Djibouti, Dominica, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Fiji, Georgia, Grenada, Guinea, Guinea Bissau, Haiti, Honduras, Hong Kong, Iran, Iraq, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Macau, Malawi, Maldives, Mali, Marshall Islands, Micronesia, Moldova, Montenegro, Myanmar, Nauru, Nicaragua, North Korea, Palau, Palestine, Papua New Guinea, South Sudan, Russia, Samoa, Sao Tome and Principe, Seychelles, Sierra Leone, Solomon Islands, Somalia, Sudan, Suriname, Syria, Tajikistan, Timor Leste, Tonga, Uganda, Ukraine, Uzbekistan, Vanuatu, Venezuela, Yemen, Zambia, Zimbabwe
We're working with a leading foundational AI lab to find experienced enterprise customer success managers who can help train their latest language model on professional presentation and slide deck tasks. We're looking for CSMs with 4+ years running QBRs and executive business reviews for enterprise accounts to create, evaluate, and refine AI-generated presentations and slide decks across core workflows: quarterly business review decks, renewal business cases, adoption and value realization exhibits, executive sponsor updates, and success plan presentations.
Compensation: $70/hour
Commitment: Flexible, 5-20 hours per week (or more if desired)
Location: Fully remote, work on your own schedule
Start date: ASAP
Qualifications:
- 4+ years in enterprise customer success at a top company
- Track record of building and delivering executive business reviews
- Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to detail
About Ethos
Ethos is a new expert network built by a McKinsey/SoftBank/DeepMind team and backed by world-leading investors like General Catalyst. We connect experts with investors and consultancies for paid expert calls, speaking engagements, and advisory opportunities.
Requirements
- 4+ years in enterprise customer success at a top company
- Track record of building and delivering executive business reviews
- Expert-level PowerPoint and slide craftsmanship, with excellent written communication and attention to detail